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Frequently Asked Questions

Do gold and silver bars have a certificate?

All gold bars are placed in a special vacuum package, which is also their certificate of authenticity. The back contains information about the weight and purity of the gold, as well as the serial number of the bar. Scanning the unique QR code with the Certieye™ application also authenticates the investment product and its manufacturer. The silver bars are sold with an accompanying quality certificate.

What is the cost of shipping?

The shipping cost is calculated individually according to the total amount of products you want to order. Choose delivery to an Econt office or address to calculate the final shipping cost.

Where can I see the medals and gold and silver bullions?

All medals are distributed on a commercial network, quoted on our website, as well as in our company office at 82 Todor Alexandrov Str., Plovdiv.
Gold and silver investment products are also available in our office.

Where can silver medals and investment bullion be purchased?

You can order online on our site, or visit us in our office in Plovdiv - 82 Todor Aleksandrov Str.

Does the price of the medals and investment bars include VAT?

All prices for silver products (medals and bars) are VAT inclusive. Gold products (bars) are exempt from VAT under Art. 160 the VAT Act.

How can I place an individual order for a silver coin/medal and what is the minimum order quantity?

You can contact us to place an individual order. It is necessary to provide a concept design and arrange a meeting with our experts to discuss all the parameters of the order - project, type of product, method of production, prices. The minimum order quantity is 100 pieces.

How to order the selected items?

You can place your order on our website, or you can contact us at +359 88 968 3409 (Mon-Fri 8:30-17:30) or Regardless of the ordering method, you must provide information about the selected product(s), your name, exact delivery address (or Econt office) and telephone number. Our colleague will contact you to confirm the order and inform you of the delivery date.

What types of payments do you accept?

You can choose between two payment options: cash on delivery or bank transfer. When making a bank transfer payment, we will issue you an invoice to make the payment, and we will send the products once we have received the amount into our bank account.

How to store and protect my investment bars?

The integrity of the packing of gold and silver bars mustn't be compromised. Otherwise, they may lose some of their investment value. The packaging, in addition to protecting the precious metal, is also their certificate of authenticity. When you get your bars, you should also think about where you will store them. It is important that they are in a place with low humidity and not exposed to high temperatures. Home safes are a good option. If you own larger quantities of gold, you might consider renting a safe where your bars will also be safe.

What are the buyback terms of investment bars?

We buy back only investment bullion, without medals, at -5% for gold below the daily exchange rate and -10% for silver. The rest of the conditions are listed on our site:


If you do not find the information you are looking for, you can contact us through the Inquiry form or call +359 889 683 409. We will be glad to answer your questions.